- Q: How fast can I get pre-sales support?
- A: We provide fast and proactive responses to all inquiries, ensuring you receive the information you need without delay. 
- Q: Can you provide customised solutions?
- A: Yes! We offer tailored designs and turnkey solutions to meet the specific requirements of your project. 
- Q: Do you provide on-site support?
- A: Our engineers can be dispatched to your project site for inspections, surveys, installations, and demonstrations. 
- Q: How competitive are your prices?
- A: Our prices are approximately 10% lower than competitors while maintaining high-quality standards. 
- Q: What warranty do you offer?
- A: We provide a two-year warranty, whereas most competitors offer only one year. 
- Q: How can I track production progress?
- A: We provide regular updates on production progress after your order is placed. 
- Q: Can I inspect the products before shipment?
- A: Absolutely. We offer pre-delivery inspection through images, videos, and third-party verification. 
- Q: How do you ensure safe delivery?
- A: All products are packed in reinforced wooden boxes to guarantee safe arrival at your site. 
- Q: Do you provide installation and usage guidance?
- A: Yes, installation and usage guidance are provided upon product arrival. 
- Q: Are there flexible payment options?
- A: We offer flexible payment methods to accommodate your business needs. 
- Q: Do you provide one-stop procurement services?
- A: Yes, we can handle the full procurement process, offering a convenient one-stop solution for your project. 
- Q: Can you assist with timely delivery and logistics?
- A: Every order is delivered on time, and we provide assistance with transportation to ensure smooth delivery.